Got Questions?

Frequently Asked Questions

General

We work with STL files. If your file is in a different format, reach out to us and we'll let you know if we can assist or advise on conversion options.

Yes! We can scale any model up or down to your preferred size before printing. Just let us know what dimensions or scale you're after when you get in touch.

Pricing depends on the size and complexity of the model. As a general guide, a standard 32mm miniature starts from around R55 to R140. Larger or more detailed models are quoted individually — just send us your file and we'll get back to you with an accurate price.

Absolutely — custom prints are what we love most. Simply send us your STL file via email or WhatsApp and we'll come back to you with a quote. We'll also advise on orientation and print settings to get the best result from your file.

Printing Product

Yes — every print is washed and UV-cured before it leaves us, so it arrives clean and ready to prime. We recommend applying a primer coat before painting for best adhesion and colour results.

It depends on the model. Some miniatures print as a single piece, while others — particularly larger or more complex figures — are printed in separate parts for better detail and cleaner results. These will need to be glued together. We recommend a gel super glue for smaller parts and a two-part epoxy for larger joins. Minor gaps can be filled with modelling putty before painting.

We print with Sunlu Resin on a 14K resolution printer. Sunlu Resin is tough and impact-resistant, making it ideal for miniatures that actually get handled at the table.

Shipping Collection

We currently ship within South Africa only. If you're based outside the country, feel free to reach out and we can discuss whether an arrangement is possible.

Absolutely! We're based in Tableview, Cape Town and collections are very welcome. Just let us know when placing your order so we can arrange a suitable time for you to come by.

Standard 32mm to 75mm models are typically printed and ready within 7 days. Larger or bulk orders may take a little longer — we'll give you a realistic timeline when you place your order. Shipping via The Courier Guy adds a further 2–4 business days depending on your location.

Yes, we ship to all areas across South Africa using The Courier Guy. Your prints are carefully packaged to ensure they arrive safely, no matter where you are in the country.